For pre-approved out of pocket expenses, we'll reimburse you. In the rare case where you may need to replace wiper blades or add oil, we'll reimburse up to £15. For a car wash, we'll reimburse up to £10.
- If there is an issue with the fuel card
- Transportation to another Zipcar if you are moved by us
- Car wash if your vehicle is particularly dirty
Keep in Mind
- Requests must be submitted within 30 days of purchase
- Photos must clearly show the date, time and amount of purchase
- Fuel receipts must show the final charge amount and not a pre-authorised amount. You must ensure that you submit the itemised receipt.
Please click here to submit your receipt within 30 days of purchase. Please include your name, item purchased, date, time of purchase and amount.
We aim to process refunds within 3-5 working days. To view your statement click here.