We have two separate risk tiers for our members: standard and higher.
Standard members are aged 25 or older, have not had an accident within the last three years and have less than 4 points on their license.
Higher tier members are under 25 years old and have completed 15+ incident free reservations OR if aged over 25 years old and have had an accident within the last three years/have more than 4 points on their license. Higher + tier members are aged 25 years and have completed less than 15 incident free reservations.
If you’re on the high-risk tier and would like further information, please click here.
If you’re involved in an accident/incident in a Zipcar, you will automatically be moved on to the higher tier.