How do I update my email address?


To update the email address on your account, you will need access to the following:

  • The email inbox currently associated with your Zipcar account
  • Access to the phone number connected to your account

You can update your email address by following the steps.

  1. Sign in to your Zipcar account
  2. Click into your account and navigate to Personal Info or Account Settings
  3. Select Email 
  4. Input the new email address

    Update_Email_Mock 1.png

  5. Confirm SMS verification method and select Update
  6. Input the verification code sent via SMS to the phone number on file
  7. Input the verification code sent via email to the new email address


Keep In Mind

If your phone number is inaccessible, please look at this article for steps to recover access to your Zipcar account.

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