Are you experiencing issues with your Zipcar account because of a lost or changed phone number? We've got your back.
To regain access and update your phone number, let's verify your identity. Email us at firstname.lastname@example.org with these details:
- Emailing us from your current Zipcar account email
- Your past phone number on your Zipcar account
- The new phone number you want to use
- Explain the issue preventing login or phone number update
- Snap a clear photo of your driver's license (matching your account)
- Take a picture holding your license (showing your face and the license)