Using a Zipcar
How do I reserve a Roundtrip Zipcar?
Where are the car keys?
How do I unlock the car?
What happens if I can't find my Zipcar?
How do I end my reservation?
How do I amend my reservation?
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Six Simple Rules
How long can I book a car for?
How much mileage is included?
How can I get reimbursed for fuel or other expenses?
Can I drive my Zipcar out of mainland UK?
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What is a Roundtrip Zipcar?
What are "Pay-Per-Mile" Zipcars?
Do Zipcars have automatic or manual transmissions?
Driving Credits and Promotions
How does driving credit work?
How can I view my driving credit?
I have received a driving credit coupon
I have received a promotional email
Promotions for New Members
Refer a friend
Insurance and Damage
What's the insurance policy?
What is the higher risk category?
Damage Fee Waivers
What happens during an accident investigation?
What happens if there is an insurance claim?
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