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Heathrow Terminal 5: Pick Up



Leaving the airport

When landing at T5 and considering using Flex to get back to the Zipzone, here's what to do: 

  1. When you arrive at Heathrow Terminal 5 head down to bus stop 25 
  2. There will be an Avis, Budget and Zipcar branded bus waiting to take you to take the airport.  
  3. We recommend booking your Flex now as you’re less than 15 minutes from the pick-up location. Simply open the Zipcar app and reserve an available Flex car.  
  4. Once the bus has arrived at the Holiday Inn Bath Road simply walk to the Zipcar vehicles and check the number plate to see which one you've reserved. 
  5. Unlock with the app as usual and set off on your journey home 
  6. Remember, you can only drop off in the Zipzone, so double check before you drive that you will be parking in the right area (this can be seen easily in the app) 

An airport fee of £7.50 will be added to your account within three working days if your Flex trip started or ended at Heathrow.

For further information on the Flex service at Heathrow please click here.

*This is a pilot programme and we are working closely with Heathrow Airport to refine the service. As a result, the specifics of how it is operated may be subject to change over time.

*Please note this location will change from the 1st of April to Holiday Inn, Bath Road, UB7 0DQ

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