Fuel Card Missing or Not Working

Most fuel stations accept our fuel cards, but you may run into one that doesn’t. If this is the case, we advise you to go ahead and pay with your own funds.

If the fuel card is missing, let us know. From the Zipcar iPhone® or Android™ app, open the Drive screen and select Report to notify us of vehicle issues and we can a arrange a replacement as soon as possible. 

Alternatively, please call us on 0333 240 9000.

If you can, we would advise you to go ahead and pay with your own funds. If you keep a copy of the itemised VAT Receipt, we’ll be happy to reimburse you.

For any fuel reimbursements, please click on the link here

For more information on where the fuel card is located, please click here.

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