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Whats Included with my Booking


Every member who follows the rules is covered by our insurance whilst driving a Zipcar:

  • Comprehensive collision coverage
  • Third party property damage coverage up to £20,000,000 when driving cars and up to £10,000,000 when driving vans
  • Unlimited coverage for third party bodily injury
  • Members are responsible for a £750 damage fee (£1,000 for higher risk members) per incident, which can be reduced or eliminated with an optional damage fee waiver


There is no mileage limit on reservations in our vehicles (both Roundtrip and Flex).

Reservations include 60 free miles per day, with a day representing each 24-hour period of the booking. If you drive over the 60 miles, mileage charges will apply; £0.25 per extra mile for cars and £0.29 per extra mile in vans and luxury cars.  


Fuel is on us! You’ll find the fuel card on the driver’s side of the vehicle. Simply open the driver’s door and follow the hinge of the door to the dashboard where you’ll find a plastic holder with the grey fuel card. For further information on refuelling please click here.  

Dartford Crossing

The Dartford Crossing Charge is included in your reservation cost. If you think you have paid for the Dartford Charge in error, you can contact them via the following link:

Congestion Charge

The London Congestion Charge is included in your reservation cost, so there’s no need for additional payment to cover this. The registration plate will be recognised as a Zipcar vehicle, so no charge will be incurred.

Ultra Low Emissions Zone (ULEZ)

To help improve air quality in London an Ultra Low Emission Zone (ULEZ) went live from 8th April 2019. All vehicles in the Zipcar fleet are ULEZ compliant. We also cover the congestion charge, fuel and insurance as standard. If you are a small business owner we also offer a scrappage scheme for your existing vehicle. To find out more visit

ULEZ and TfL’s Scrappage Scheme

On 8 April the Ultra Low Emission Zone (ULEZ) came into force in central London.  To support London businesses through this change we have partnered with TFL to extend their scrappage scheme to eligible businesses. For eligible business we are matching TFLs Scrappage Scheme fund to offer up to £7,000 driving credit, matching TFL’s funding of up to £3,500. That’s over 700 hours free in a van! If you are eligible, our in-house experts will find the best package for you.To speak with a member of the team, please fill out the form below.


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