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Amending my Reservation

Once you have created a reservation, you can amend the time (provided the vehicle is available), at any point up until the reservation finishes.

Extending via the app

Select the relevant trip on the app. Once selected, proceed to tap ‘view details’. Once you’re on the reservation screen, there is an option to ‘change reservation’ under the vehicle image. The availability bar under the vehicle name will help you determine whether it is available for the desired time. When your new times have been selected, please tap ‘confirm changes’; this will take you back to the reservation screen where you can view your updated reservation.

Extending via SMS

If you already receive text alerts from us, you will receive a notification to remind you of your upcoming reservation plus a notification 30 minutes before your reservation is due to finish. To extend, reply to the message in with your desired extension in the following format:

  • ext 30m (30 minutes)
  • ext 1h (1 hour)
  • ext 1h30 (1 hour 30 minutes)

For a specific time:

  • ext today 6pm
  • ext today 6:30pm
  • ext tomorrow 6pm

To receive text notifications, send a text to +44 762 480 2786.

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