How do I manually grant location access to the Zipcar app?

Before you can unlock your Zipcar using the mobile app, you need to enable certain features and grant specific permissions. Usually, we ask you to do this when you first use the app. If you're still having some challenges unlocking your Zipcar, check here for more troubleshooting tips.


Apple iOS

  1. Go to your Settings app
  2. Find or search for Zipcar
  3. Under Location be sure it's set to While Using the App and Precise Location is enabled
  4. Bluetooth should be enabled
  5. Cellular Data should also be enabled if Bluetooth doesn't work

Google Android

  1. Open your Settings
  2. Go to the Apps section
  3. Under All Apps either find or search for Zipcar
  4. Select Permissions
  5. Select Location, tap Allow only while using the app and Use precise location is toggled on

Need more help?

  • iOS users can go here for more information from Apple
  • Android users can go here for more information from Google
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