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Flex Rates

Please note that the VW e-Golf pricing differs from the VW Polo. Please click here for further details. 

Our Flex service (VW Polo) is charged at 29p/minute with the hourly cap coming into effect at 42 minutes. We also have a daily cap which starts at 6 hours of usage and can continue for 48 hours. Flex reservations are not permitted to last any longer than 48 hours.

Hourly cap

Daily cap

42 mins

6 hours



Hourly caps

The hourly cap for Flex trips applies from 42 minutes and will remain at £12 for the remainder of the hour. For example, a Flex trip of 50 minutes will cost £12.

When a reservation exceeds an hour, the trip will be charged as the following: for 1 hour and 15 minutes of usage, the trip will cost £16.35 = £12 for 1 hour + £4.35 for 15 minutes.

A trip lasting for 2.5 hours would cost £32.70: £24 for 2 x £12/hour + £8.70 for 30 minutes.

Daily caps

The daily cap applies after 6 hours of usage. If a trip exceeds a 24-hour period, you will be billed as per the example above.

For example, a Flex trip that lasts for 25 hours will be billed at £84: £72 for the daily cap + 1 x £12 hourly cap.

Please note: Flex vehicles can only be used for trips lasting up to 48 hours. If you require a vehicle for longer than this, we would suggest reserving a Roundtrip vehicle.


All Flex trips include 60 free miles for every 24-hour period. Any additional miles driven are charged at 25p/mile.

Airport fees

Flex is currently available at the Short Stay Car Park at Heathrow Terminal 5. All Flex trips that start or finish at T5 will incur an airport fee of £5, which be charged to your account within 3 working days of the end of your trip.

For further information on Flex at T5 please click here.

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