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I have received a promotional email

From time to time we like to reward our loyal members with sweet driving deals.  You can opt in or out of receiving these emails by logging into your Zipcar account and going to my stuff > my account > contact me where there will be an option at the bottom of the page.

If you have received an email such as this and are unsure of how it works, or you think it may have not worked, not to worry as you are in the right place!

Within our promotional emails, the terms of the promotion are detailed fully at the bottom of the email. If you haven’t received the driving credit you thought you would get don’t panic, the majority of the time this is because we send out the credit after a certain date. Please refer to the email you originally received and check the terms on there. 

If after reading the terms of the promotion and you think you haven't received the credit you should have, just quickly fill in the below form and we will investigate it for you!

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