You can book a Zipcar in a foreign country just as easily as you can from home, however, there are a few differences here and there.
Where to find the keys: For push-to-start vehicles, the keys remain hidden in the car, so you don’t need them to start or stop the engine. For traditional bladed keys, they are usually tethered to the steering column, but if not visible, check the cup holder, glove compartment, or side door compartments.
Reporting damage: There's no damage log in the car. Report any damage by calling 1‑866‑4ZIPCAR.
60 miles/day included: Your reservation includes 60 miles per day. If you drive more, it's 0.67 USD for each additional mile.
Fuel card in sun visor: The fuel card is located in the sun visor. Please be sure to return it to the sun visor after filling up.
Toll roads: Some roads require you to pay a toll, and many of our cars are equipped with toll passes so you don't have to wait in line. There's no fee for using the pass; we'll simply charge your account for the actual toll amount. Toll charges are billed separately from your reservation.
Crossing borders: You cannot drive into Mexico. Our insurance policy does not cover driving in Mexico. You can drive into Canada, no problem.
Insurance: Comprehensive insurance is included, but the details vary by country. Learn more about insurance coverage in the US.
Customer support: If you need assistance during your reservation, call 1‑866‑4ZIPCAR.