No one likes to talk about fees and fines, but they're a "must" to keep this whole car sharing thing running smoothly. We hope you never have to fork over cash for these things…
Late Return Fee: £35 per hour (up to a maximum of £105), plus the vehicle usage charges (read more about late returns).
Low Fuel Fee: £35 if you return a vehicle with less than 1/4 tank of fuel.
Zipcard Replacement: One free replacement card per year (£10 for each additional card).
Ignition Key Replacement: If you lose the key, the replacement fee is £75 plus costs for materials and labour.
Reservation Changes: There is no charge if you cancel or shorten your reservation with the required advance notice. However, you will be charged the full amount for your reservation if you do not give the required advance notice.
Personal Reservation Assistance: £1.50 per call to have one of the team make a reservation for you.
Tickets/Violation Processing Fee: You are also responsible for paying any parking tickets and moving violations incurred during your reservation. If we receive a notice and process a violation, you will be charged a £15 processing fee.
Damage Fee: Up to £1000 to cover the costs related to an accident. Members aged 21+ may qualify to purchase a waiver to reduce or eliminate your damage fee. Click here for further information.
Other Violations: £35 per violation, plus costs incurred by Zipcar anytime a visit to the vehicle is required (including visits due to smoking or pets in the vehicle).