For Roundtrip Zipcars, make sure you have parked safely in the designated car club bay by the end of your reservation time. Return the keys to the glove compartment and lock the vehicle with your Zipcard or smartphone.
To end a Flex reservation, please return the key to the fob in the glove compartment, ensure you’re parked in an appropriate bay within the Zipzone and lock the car on the app. Once the car is locked, simply press 'end ride' on the app. Please be aware that if the car is not inside the Zipzone, there will be no option to end the ride on the app. You will continue to be charged per minute until the reservation is ended. Flex vehicles can’t be accessed using Zipcards, they must be unlocked and locked with the app.