Once your trip has come to an end, make sure you’re safely parked in the designated Car Club Bay by the end of your reservation time. Please remember that the tank needs to be at least ¼ full. Place the keys back in the glovebox, take all your belongings (and any rubbish), and lock the vehicle with either your Zipcard or the app (the same way you unlocked).
If the designated Car Club Bay is taken or blocked, please call us as soon as you can on 0333 240 9000 so we can guide you to park in a safe bay. This is called our ‘Out of Location’ procedure.